ORDER CONFIRMATION
An order confirmation email will be sent once payment is complete.
SHIPPING CONFIRMATION
A shipping confirmation email will be sent once an order has been shipped. This will include your tracking number. Depending on the product ordered, this could take up to 5 business days. We keep most popular models in stock, however the less popular models are made to order. As such, please allow additional time for production.
TRACKING
All orders come with a tracking number which you will receive in your shipping confirmation email shortly after your order has been despatched. To track your order click HERE or the "View Order Status" button in your order confirmation email.
*Shipping times are a guideline and subject to change. You may experience slightly longer delivery times during peak periods, adverse weather, public holidays or other postal service delivery issues that are unforeseen or unavoidable events beyond Komodoty’s reasonable control.